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Posted - 22/12/2011

Field Service Support Engineer

  • Company
  • Website
  • Contact
    EliTech Recruitment Limited
  • Phone Number
    ++44 8454752242
  • Job Type
    Part time
  • Job Category
  • Salary
    $79,000.00 Per year
  • Country/Region
    United States, Pacific_West
  • State
  • Metro Area
    Seattle Metro
  • Education
  • Job Reference
  • Short description
    The field systems engineer is responsible for the operational availability of the IT and telecoms equipment within a railway environment.
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Job details:

Our client is the established global leader in the provision of IP based communication solutions to the transportation sector. Innovation is central to their philosophy and they have continually delivered market leading solutions since deployment of the world’s first genuine broadband passenger WiFi service in 2004.

Their vision is “One Connection Infinite Solutions”. This is achieved through a single communications platform whose open functionally-rich architecture provides a future proofed technology base.

Their reputation has been built upon passenger WiFi solutions but increasingly our customers demand a wide range of IP based applications. Whether your interest is passenger, operational or infrastructural solutions, Nomad can develop a customised solution to enrich your business.

As a field systems engineer you will ne required to join the operations team of a rapidly expanding business providing mobile network solutions within the rail sector in both the UK and international markets.

This role requires an individual with a minimum three years IT support/Engineering maintenance experience and who promotes a flexible working attitude

The field systems engineer is responsible for the operational availability of the IT and telecoms equipment within a railway environment.

This is a train and trackside role which requires the problem solving of faults via diagnostics both remotely and on-site, these faults are notified via phone, email or a fault management system.

Undertake hardware and software upgrades and failure replacements where appropriate.

Client facing skills are essential with good planning, co-ordination and proven hands-on experience.

Necessary training is provided.

This role requires the following candidate:- A self motivated, organised, and contentious person with good timekeeping.

Key Skills:-

·         Very good problem solver

·         IT knowledge & experience including trouble-shooting (can demonstrate)

·         IP Networking knowledge (can demonstrate)

·         Previous field engineering experience

·         Ability to work unsupervised

·         Experience and knowledge of 802.11 technology

·         Willingness to travel


Desirable Skills:-

·         Linux OS experience

·         Trouble Ticket experience

Due to the flexible nature of the role working hours will include some night and occasional weekends.

Competitive Market Rate – dependant on experience and qualifications.



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