Posted - 22/12/2011
Field Service Support Engineer
Their vision is “One Connection Infinite Solutions”. This is achieved through a single communications platform whose open functionally-rich architecture provides a future proofed technology base.
Their reputation has been built upon passenger WiFi solutions but increasingly our customers demand a wide range of IP based applications. Whether your interest is passenger, operational or infrastructural solutions, Nomad can develop a customised solution to enrich your business.
As a field systems engineer you will ne required to join the operations team of a rapidly expanding business providing mobile network solutions within the rail sector in both the UK and international markets.
This role requires an individual with a minimum three years IT support/Engineering maintenance experience and who promotes a flexible working attitude
PURPOSE OF THE ROLE:
This is a train and trackside role which requires the problem solving of faults via diagnostics both remotely and on-site, these faults are notified via phone, email or a fault management system.
Undertake hardware and software upgrades and failure replacements where appropriate.
Client facing skills are essential with good planning, co-ordination and proven hands-on experience.
Necessary training is provided.
· Very good problem solver
· IT knowledge & experience including trouble-shooting (can demonstrate)
· IP Networking knowledge (can demonstrate)
· Previous field engineering experience
· Ability to work unsupervised
· Experience and knowledge of 802.11 technology
· Willingness to travel
· Linux OS experience
· Trouble Ticket experience